Return Policy
L& R Beauty Mart will gladly accept returns within 14 days from the date of the invoice. All products must be in sellable condition and in their original packaging. All Wig sales are final. Human/ Synthetic Hair, Hair Extensions, can only be returned for store credit or exchange.
All customers must provide us with the item’s picture they want to return to confirm the sellable condition of the products. Only after that customer service will be able to send to the customer return authorization number.
We will not accept returns for used and opened item unless it is defective or damaged. We reserve the right to refuse refunds on personal use products for any reason.
• We do not refund shipping charges.
• 20% restocking fee will be applied for all authorized returns.
• 30% restocking fee will be applied for all unauthorized returns.
• Refund or credit will be issued within 21 days of your return being received.
• We cannot accept any returns without return authorization number is on the top of the box
• Each order is only valid for the one-time exchange.
• If the item/s was/were sent wrong to you and we provided you with a prepaid label, exchange or refund can be processed only after the package will be delivered to our facility.